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UX research
This page highlights research-driven projects where understanding the user came before the interface. Additional work from my time at GUX Studio and Whiteboard Innovation — including defense-adjacent and government digital projects — isn't shown here due to client confidentiality, but I'm happy to walk through it in person.
What I Do
From discovery to execution, I combine research-driven insights with creative problem-solving to design products that work.
Service Design
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Stakeholder interviews
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Customer journey mapping
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Service blueprinting
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Insights synthesis & opportunity framing
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Design sprints & ideation workshops
Product Design
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Personas & user flows
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User Research
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Content and architecture strategy
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UX Wireframes & Prototype
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UI Design
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Design System
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