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Meirav Ohayon- Service Design, CX, UX,UI, Design Thinking

Who Am I

I am an impact-oriented designer who seeks to lead innovation processes to create life-changing products. I find the field of service design, CX and UXI fascinating and strive to deepen and expand my experiences, learning and creativity in the field.

My experience as an entrepreneur who has designed bags, jewelry, scenery, outfits, websites and more has taught me to reinvent myself over and over again. My inner desire to move and change has also led me to a master in 'integrated design' (2018). There I was exposed for the first time to the methodology of design thinking, fell in love and decided it was my next thing.

 

Since 2020, I have been using my interdisciplinary experience and innovative design tools to tackle challenges in customer experience, user experience and service design. I am always ready for the next new challenge, I would love to meet and collaborate.

What I Do

01

CX Research

  • In deep interviews (top down/bottom up)

  • Journey mapping

  • Personas characterization

  • ​Strategic recommendations

  • Design of service processes

02

Facilitator of workshops

  • Design Sprint 

  • Design Thinking 

  • Practical Innovation

  • Lean UX

03

UX/UI ​

  • Mapping usage scenarios

  • User interviews

  • Personas characterization

  • Content and architecture strategy

  • Wireframes & Prototype

  • Mobile & desktop design 

Education

Design thinking workshop Facilitator / Discouers

September 22, Tel Aviv

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CHANGE MANAGEMENT FOR ORGANIZATIONS: Drive strategic results and leading change through leadership alignment, stakeholder engagement, culture assessment, communication and training / UDEMY
August 21, Online

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Design Sprint workshop Facilitating  / RED

June 21, Tel Aviv

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UX /UI design course / Holon Institute of Technology (HIT), the Department of Visual Communication

2019-2020, Holon

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Master in Integrated Design M.Des / Holon Institute of Technology (HIT)  

2017-2020, Holon

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Bezalel Academy of Arts and Design / B.F.A

Graduate of the Department of Jewelry and Fashion.

1995-1999,  Jerusalem

Volunteering

Code for Israel Challenge Cycle 3.0. 

UX design for: The bridges - digital transformation and technological development for the deepest Israeli challenges

2023

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Atid Plus for Education in Israel

Mentor for Girls Plus's advocacy program focusing on technology and entrepreneurship. Guiding teen girls in development of tech solutions for Technovation - the world's largest entrepreneurship competition.

November 22 - April 23, the Green Village Boarding School

Tool Box

  • Design Thinking

  • Figma

  • Photoshop

  • Illustrator

  • Premiere

  • Wix platform

  • Miro/Mural Office

Languages

  • Hebrew - Native speaker

  • English - High level

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